Diploma in Citizenship and Immigration Case Processing and Enforcement Services

Acquire the knowledge and skills necessary to perform as an entry-level citizenship, immigration and enforcement officer at the federal or provincial level. Consider the roles and responsibilities of the immigration decision-making process and immigration enforcement officers, and examine and apply legislation, policy and procedures. Explore the relationships that exist among police and other related border security agencies. Apply best practices to specific case scenarios.

The following are the subjects in this program:

Basics of Port of Entry Examinations
Career Success and Employment Skills
Citizenship Act and Regulations
Conflict/Crisis Management
File Examination and Investigation Procedures
File System Management Protocols
GCSMS/FOSS/CAIPS and Computer Applications
Immigration and Refugee Protection Act
Immigration and Refugee Protection Regulations
Immigration Enforcement
Introduction to Diplomatic Services and Immigration Law
Issues of Diversity
Psychology Related to the Field of Law
Public Relations/Communication
Secure Data Entry and Online/Digital Case Management

The graduate will be able to demonstrate the following skills and attitudes:

Good interpersonal skills, and enjoys working with people
Good communication skills, including interviewing, public speaking, and writing
Enjoys analyzing information and conducting investigations
Common sense and good judgment
Honesty and objectivity, as well as fairness
Co-operative, flexible, and patient
Attentive to details
Enjoy having clear guidelines for work

The successful graduate will know how to:

Review permanent residence, study or work permits, and visitor extension applications
Detect potential security threats and fraud attempts by interviewing those trying to enter the country
Approve or reject permanent residence, study or work permits, and visitor extension applications
Provide counsel and advice to individuals who wish to remain in the host country
Interpret relevant laws and explain decisions to people seeking admission or entry to the host country
Detain those who are trying to enter the country illegally
Determine the re-eligibility of people claiming refugee status

Work in cooperation with team members and department supervisors, with an understanding of:

Current and past legislation regarding the Immigration and Refugee Protection Act and Citizenship Act
Current and past legislation regarding immigration policies
Enforcement techniques and procedures
Port of entry policies and procedures
Verbal and written communication techniques and public relations
The basic psychology of human behaviour
Fraud detection
Computer skills and documentation
Report writing
Critical thinking and conflict resolution

The graduate will be able to perform the following major tasks:

Work in compliance with current legislation in the fields of security, interviewing, investigations, and protection
Work in compliance with current immigration legislation and reform
Use critical thinking and problem-solving skills related to border security
Understand the importance of public relations and proper communication techniques
Work independently with confidence, and understand the importance of teamwork
Understand ethnic and cultural diversity, and be sensitive to others’ needs
Act in a timely manner in critical situations with prevention and resolution techniques
Understand how to conduct interviews and investigations
Understand correct documentation and invoice requirements for goods coming into Canada
Understand emergency management procedures if a crisis were to arise

About the Canada Border Services Agency (CBSA) and Immigration, Refugees and Citizenship Canada (IRCC)
Immigration officers are not part of the CBSA. Immigration officers are members of Immigration, Refugees and Citizenship Canada (IRCC). IRCC is the department of the government of Canada responsible for issues dealing with immigration and citizenship. The Canada Border Services Agency manages enforcement and entry control at borders and airports.

Is it for you?

Starting a new career or changing one is not an easy decision. For some, it is a lifetime decision and for some a life-changing experience.

People enter justice studies from all different backgrounds. Those who thrive in this career are the ones who have:

Good judgment
A keen eye for detail
Self-discipline
An appreciation of Canada’s rich cultural diversity
Enjoyment working in different geographic locations in Canada or outside Canada.

A few important scenarios for your consideration:

If you are already an immigration consultant and licensed, you can register for this program and C.C.E.C. may allow some credits toward some courses taken from C.C.E.C. or other designated similar program providers, helping you not only save on tuition fees but also time.

Those who qualify for subject credits may complete this program sooner and carry two diplomas with two skill sets: one for work as an Immigration Consultant, and the other for work in Citizenship and Immigration Case Processing and Enforcement Services with an option to work for the government in Canada or overseas.

If you are a Canadian citizen or permanent resident of Canada who would like to work abroad for the Canadian government directly or indirectly, this program may help you to learn the required skill set for a suitable job.

Foreign Nationals

For international visitors or temporary residents in Canada, this program does not require a study visa or study permit because it is less than a six-month study period and, as per IRCC regulations/policy, does not require a study permit or visa.

If you are currently in Canada either visiting or on a temporary resident permit status; or under a bridging open work permit program waiting for a final decision on your PR application; or you have already submitted your PR application and are waiting for a final decision; you may take this course to learn the advanced-level skills, and once you have PR status, start your career matching this program without wasting time, ready to play your part in the Canadian economy.

Regulatory Licensing and Binding

Moreover, for the Citizenship and Immigration Case Processing and Enforcement Services Diploma, once you complete the program, you don’t have to pass any other exam from any regulatory body. No more yearly licensing fees, CPDs, PMEs, record-keeping or audit, liability insurance, or finding and dealing with clients or maintaining an office.

If you take this course, you may decide to choose to be a part of a decision making or decision seeking process (i.e. being an Immigration Consultant) if you already are, or are going to be, an officer.

Acquire the knowledge and skills necessary to perform as an entry-level citizenship, immigration and enforcement officer at the federal or provincial level. Consider the roles and responsibilities of the immigration decision-making process and immigration enforcement officers, and examine and apply legislation, policy and procedures. Explore the relationships that exist among police and other related border security agencies. Apply best practices to specific case scenarios.

C.C.E.C. is registered as a private career college under the Private Career Colleges Act, 2005
This program has been “approved as a vocational program under the Private Career Colleges Act, 2005”

Diploma in Citizenship and Immigration Case Processing and Enforcement Services

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